Frequently Asked Questions

At Black Bear Group we try to keep things simple. Simple agreements, simple pricing, maximum savings. On this page we have tried to answer some of the basic questions we are asked about our service. If you have a specific query please contact us.

Can you source anything?

We are happy to discuss any purchasing requirement you may have. If it falls outside our basic service we will agree in advance how we will charge for this service. Please contact us for further details.

How does this all work contractually?

You sign a basic contract with Black Bear Group which gives us authority to act on your behalf. All contractual agreements are between you and the supplier direct.

Am I tied in exclusively to Black Bear Group?

No, our contract does not include an exclusivity term.

How do I reduce my non-core costs?

You will need to sign a basic agreement with Black Bear Group. This prevents you from approaching our preferred suppliers direct and gives us authority to act on your behalf.

How much can I save?

That depends on how well you are buying now, the economic climate and the category concerned. Historically we have achieved savings of between 15% and 32% for our clients.

What if things go wrong?

In the unlikely event that there is a problem with a supplier, we will step in to help resolve the matter. We place millions of pounds of business with our suppliers - so they listen to us!